the fastest answer
i cannot sign in
fewer uses email magic links. enter your email address, then open the link from the same device if you can.
If the link opens in a browser instead of the app, return to fewer and try again. If it still fails, email support with the email address you used to sign in.
i did not receive the magic link
Check spam, promotions, and any private-relay inbox if you use Apple email privacy features. Wait a minute, then request a new link.
If nothing arrives, email support and include the address you tried.
Smart Add got the item wrong
Edit it before you save. Every AI-suggested field is editable.
Smart Add is optional. Manual entry, categories, locations, spaces, sharing, search, and export do not depend on AI.
i hit the free AI limit
The free tier includes 5 Smart Add AI scans per calendar month. Manual entry is unlimited.
fewer Plus removes the AI scan cap for $3.99/month or $29.99/year.
i need to restore my purchase
Open fewer, go to Settings, then tap Restore Purchases. Make sure you are signed into the same Apple ID that bought the subscription.
contact
Email: [email protected]
For account or billing help, include the email address you use for fewer, your device model and iOS version, what you expected to happen, what happened instead, and a screenshot if it helps explain the issue.
common fixes
the app opens but my inventory is empty
Confirm you are signed into the same email address you used before. fewer inventories are tied to accounts and spaces.
If you belong to more than one space, check the space switcher. Private items only appear for the account that created them.
i cannot see an item someone else added
The item may be private. Shared-space members only see items marked shared. The person who created the item can edit visibility.
photos are not loading
Check your connection and reopen the item. Photos are stored privately and loaded through expiring signed links, so an old screen may need to refresh.
If this keeps happening, email support with the item name and approximate time.
AI scans fail or time out
Try once more. If it still fails, save the item manually.
Manual entry is always available and does not use your AI quota. If an AI request fails before returning a result, fewer should not burn a free-tier scan.
voice entry does not work
Make sure microphone and speech-recognition permissions are enabled for fewer in iOS Settings.
If you prefer not to use voice, manual entry gives you the same final item fields.
OCR or receipt scanning does not work
Make sure camera and photo-library permissions are enabled. OCR works best with flat, well-lit text.
Receipt and warranty data are review-only in v1.0. Full receipt and warranty tracking arrives in a later update.
billing
what fewer Plus includes
fewer Plus removes the monthly Smart Add AI scan cap.
- free: unlimited manual entry, unlimited spaces and shared inventory, CSV export, and 5 AI-assisted parses per calendar month
- Plus: everything in free, plus unlimited AI-assisted parses, subject to reasonable rate limits
- monthly: $3.99/month
- yearly: $29.99/year
cancel a subscription
Subscriptions are managed by Apple. On iPhone, open Settings, tap your Apple ID, tap Subscriptions, choose fewer, then tap Cancel Subscription.
refunds
Apple handles App Store refunds. Request a refund at reportaproblem.apple.com.
privacy and data
Smart Add and photos
Smart Add is optional. When you tap the AI affordance, fewer sends the selected photo to Google's Gemini API for item recognition. The photo is not used to train models, and we do not opt into model-training data collection.
You can turn AI off in Settings → AI Suggestions. Manual entry never sends photos to Gemini.
delete account
You can request account deletion from Settings in the app or by emailing support from the email address tied to your account. Deleted account data is handled according to the privacy policy.
export data
You can export your inventory to CSV from Settings. Export before deleting your account if you want a copy.
App Review testers
If you need help testing fewer, email [email protected] and include "App Review" in the subject.
The AI features are optional. To reach the paywall, use Smart Add until the free monthly quota is exhausted. Manual entry remains unlimited.